Recently I shipped an order using DHL because the merchant didn’t offer FedEx or UPS as an option. I assumed the experience would be similar to their competitors, seeing as they’re such a big company. Lesson learned. DHL’s own Customs Collection division opened my package, decided I owed $7.20 in taxes for the goods inside, [...]
I closed my Facebook account about a year ago. While it had ceased to have any meaningful use or interest to me for a long time before then, it was ultimately Facebook’s recurring problems with privacy that prompted me to blank all of my profile information and request deletion. However… I’ve been a privacy analyst for [...]
So, it’s a month to the day since I posted my most recent tirade against Facebook, but this time I’m writing to report that I finally kicked Mark Zuckerberg’s travesty to the curb. Granted, there wasn’t much left there to delete… And that was the aspect that made it more difficult, actually. I didn’t have much [...]
“Facebook has devolved from a social networking platform to an operating system for third-party applications.” I cringe at the mention of it. It’s more contemptible than “free”, with all that’s been done to make that word utterly meaningless—if not borderline fraudulent—mostly from the lips and keyboards of marketers. It’s more despicable than “f*ck”, which despite [...]
Last month I attended the O’Reilly Gov 2.0 Conference from the comfort of my desk. It brought together attendees from around the world using WebEx, a web conferencing technology that includes audio and video conferencing, desktop sharing, and other valuable communication and collaboration features. Later this week, I’ll be attending a meeting with colleagues in [...]
Have you heard this term being bandied around in your office or in the media, but don’t have a good grasp of what it really means? This article might make the truly hardcore übergeeks wince, but then it’s not being written for them. I’d like to help you get a grasp of the concept: a [...]
In privacy management, it’s the major data breaches that grab the big headlines. In personal brand management, it’s the high profile embarrassments resulting from carelessness, ignorance and poor judgment that capture public attention. Janine Krieber, Nathalie Blanchard, Stephen Fry, Tiger Woods… who’ll be next? Not you, certainly. For most of us, risks to our privacy and reputation [...]
It seem we’re regularly being served additional reminders about the way we sometimes use social messaging to our detriment, and with increasing frequency, how it is sometimes being used against us. Consider the Janine Krieber kerfuffle, where the wife of former Canadian Liberal Party leader Stephane Dion criticized the current state of the party in [...]
Since beginning my position as a privacy analyst a couple of years ago, I have gained increasing appreciation for the difficulty involved in protecting personal information in documents while still granting necessary access to sensitive material for legitimate use. Even when the information changes hands within a small and protected group, as it does with [...]