Products

Foursquare Fail Page

Posted by on June 21, 2010 at 8:30 am

Latest in my series of website fail pages is Foursquare, who, late on a Sunday evening of all times, served me up this:

Unlimited Gmail aliases

Posted by on June 15, 2010 at 8:30 am

A helpful tip from Google, if you didn’t know about this already: Gmail doesn’t offer traditional aliases, but you can receive messages sent to your.username+any.alias@gmail.com. For example, messages sent to jane.doe+notes@gmail.com are delivered to jane.doe@gmail.com. You can set up filters to automatically direct these messages to Trash, apply a label or star, skip the inbox, [...]

Classic Commercial: Star Trek & MCI

Posted by on May 11, 2010 at 10:00 am

The funniest thing about this commercial is how much these people loathe each other in real life. Time may never heal all wounds, but as you can see here, screen time and a paycheck can at least restore the illusion of healthy functioning.

Hootsuite Fail Page

Posted by on May 6, 2010 at 8:30 am

Hootsuite’s always been very reliable for me.  Here’s proof it can fail with the same grace and good humour as Twitter.

Product #WIN: Kudos to Sandisk; respect for the Sansa Fuze

Posted by on May 1, 2010 at 8:00 am

A lot of people write reviews for products they’ve used for a week. It seems to me that there’s limited value in that: kinda like the automobile manufacturers that struggle to get the J. D. Power & Associates Award for Initial Quality.  That doesn’t impress me.  How does the quality of the product and support [...]

Product #FAIL: Koodo Phone Case

Posted by on April 7, 2010 at 10:00 am

Here’s a few questions it might be useful to ask before designing a mobile phone case, or alternately, before buying a warehouse full of some other manufacturer’s mobile phone cases: (1.)  Should we use rivets to attach the belt clip to the main body of the case? (2.) How many should we use? (3.) How large [...]

Product #FAIL: Crest for Kids

Posted by on March 24, 2010 at 5:25 pm

Can you see anything wrong with this product? Perhaps. But how about from inside a sealed box? No, and as luck would have it, that’s how these kid-friendly tubes happen to be sold. Having had some time to field test it (something I’m guessing Crest didn’t do), I can see at least two fun-enhancing benefits [...]

Company Relationship Management (cRM) using Social Media

Posted by on January 13, 2010 at 9:09 am

Customer relationship management (CRM) is strategy whereby companies use technology “…to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the [...]

Adventures with Koodo Mobile

Posted by on November 11, 2009 at 10:20 am

I haven’t had a wireless phone for 9 years — not since my last contract expired.  I could expound on that statement, but why?  The fact that I’ve avoided any attachment to the industry for as long as I have probably summarizes my experience better than any words I could write. In the years since, [...]

The Myth of Microsoft Benevolence

Posted by on April 21, 2007 at 4:43 am

Microsoft’s recent announcement that they will be releasing a 3-dollar Windows software suite might sound like a charitable gesture, if it weren’t so wrapped in context: In addition to any outstanding antitrust suits, Microsoft has now embarked on new lawsuit frontiers for its marketing of Vista. The 3-dollar version of Windows in question is severely [...]